Privacy Policy - The Beacon Review

1. Who we are

The data controller is Beacon Wellness Ltd, 14 Clerkenwell Green, London EC1R 0DP, United Kingdom. Company No. / VAT 13 792 485. Contact: info@flexlife.world.

We operate the website The Beacon Review at flexlife.world and process orders for the food supplement Slim Coffee Booster.

2. What data we collect

We may collect and process the following categories of personal data:

Identity data: name as provided in the order or contact form.
Contact data: phone number, delivery address, email address (where provided).
Transaction data: details of products ordered, order quantity, delivery preferences.
Technical data: IP address, browser type and version, time zone, cookie identifiers, pages visited, referring URL.
Marketing and communications data: your preferences regarding marketing and your communication choices.
UTM / advertising parameters: source, medium, campaign, content, and term values passed via URL, and Google Click ID (gclid) where present in the URL at the time of order.

We do not collect any special-category data (health, biometric, genetic data) through this website.

3. How we collect data

Directly from you when you submit the order form or contact form on this website.
Automatically via cookies, server logs, and analytics tools when you visit the website. See our Cookie Policy for details.
From third parties such as Google Ads and Google Analytics, where you have consented to those services.

4. Legal bases for processing

Purpose	Legal basis
Processing and fulfilling your order	Performance of a contract (UK GDPR Art. 6(1)(b))
Responding to contact-form enquiries	Legitimate interests (Art. 6(1)(f))
Analytics cookies (where accepted)	Consent (Art. 6(1)(a))
Marketing / advertising cookies (where accepted)	Consent (Art. 6(1)(a))
Fraud prevention and security	Legitimate interests (Art. 6(1)(f))
Compliance with legal obligations	Legal obligation (Art. 6(1)(c))

5. How we use your data

To confirm and fulfil your order for Slim Coffee Booster and arrange delivery.
To contact you by phone to confirm your order details (payment on delivery).
To respond to enquiries submitted via the contact form.
To process refund or return requests under our Refund Policy.
To improve our website through aggregated, anonymised analytics data (with your consent).
To measure advertising effectiveness via Google Ads conversion tracking (with your consent).

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

6. Who we share data with

Delivery partners: we share your name and delivery address with our UK courier to fulfil your order.
Google LLC: Google Analytics and Google Ads receive technical and advertising data where you have consented. Google acts as a data processor under Standard Contractual Clauses.
IT infrastructure providers: our web-hosting provider may process access logs containing your IP address as a processor on our behalf.
Legal authorities: where required by law or court order.

7. International transfers

Google LLC is based in the United States. Where your data is transferred outside the UK, we ensure appropriate safeguards are in place, including the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses approved by the ICO.

8. Data retention

Order records: retained for 7 years to comply with UK tax and accounting obligations.
Contact-form enquiries: retained for 2 years or until resolved, whichever is sooner.
Analytics data: retained in Google Analytics for 14 months (rolling).
Cookie consent records: retained for 1 year.

9. Your rights under UK GDPR

You have the following rights in relation to your personal data:

Right of access: to request a copy of the personal data we hold about you.
Right to rectification: to request correction of inaccurate data.
Right to erasure: to request deletion of your data in certain circumstances.
Right to restriction: to request that we limit how we use your data.
Right to data portability: to receive your data in a structured, machine-readable format.
Right to object: to object to processing based on legitimate interests.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time via the cookie settings banner on this website. Withdrawal does not affect the lawfulness of processing before withdrawal.

To exercise any right, contact us at info@flexlife.world. We will respond within one calendar month.

10. Right to lodge a complaint

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom:

Website: ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

11. Cookies

This website uses cookies. For full details of the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.

12. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Order forms are served over HTTPS. We limit access to personal data to staff and processors who need it to fulfil their role.

13. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after a change constitutes acceptance of the updated policy.

14. Contact

For any data-protection query, contact Beacon Wellness Ltd at info@flexlife.world or by post at 14 Clerkenwell Green, London EC1R 0DP, United Kingdom.